The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.
Data & Sync Platform
?
Operational
90 days ago
100.0
% uptime
Today
Databox Web Application
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Operational
90 days ago
99.95
% uptime
Today
Mobile
?
Operational
90 days ago
100.0
% uptime
Today
3rd-party API Data providers
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Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be performing scheduled maintenance on the Databox platform on Saturday, November 8th, starting at 1:00 AM EDT (7:00 AM CET). The maintenance window is expected to last approximately 3 hours.
During this time, Databox may be temporarily unavailable for up to 20 minutes.
We appreciate your patience and understanding as we work to keep our platform reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com. Posted on
Nov 05, 2025 - 16:24 EST
Resolved -
The issue has been resolved. The Reddit Ads metrics are now syncing normally again.
If you have any questions for us, please reach out to our Support services via chat or help@databox.com.
Nov 5, 09:18 EST
Investigating -
We are experiencing a high volume of failed syncs for Reddit Ads metrics. It appears the behaviour originates from the API provider. As a result, the most recent data might be missing for these metrics, changing date ranges might not load the values for the new date range and issues can be present when editing reports with Reddit Ads metrics.
We are keeping an eye on the Reddit Ads API and will share updates as soon as they become available.
Nov 5, 08:24 EST
Completed -
The scheduled maintenance has been completed.
Oct 25, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 01:00 EDT
Scheduled -
We will be performing scheduled maintenance on the Databox platform on Saturday, October 25th, starting at 1:00 AM EDT (7:00 AM CET). The maintenance window is expected to last approximately 3 hours.
During this time, Databox may be temporarily unavailable for up to 20 minutes.
We appreciate your patience and understanding as we work to keep our platform reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com.
Oct 21, 06:37 EDT